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Frequently asked questions

Order quantities, documentation, storage, custom grades and equipment — the questions we get most often.

Trial samples up to 1 kg are free of charge. Commercial orders start from one 25 kg bag for standard grades; custom formulations are quoted against the batch size that suits your consumption.
Yes. A signed technical datasheet, material safety datasheet and certificate of analysis are issued with every enquiry and every dispatch. Food-contact declarations are available for the relevant grades.
12 months in the original, unopened packing stored below 40°C, away from direct sunlight. Rotate stock first-in-first-out and never hold the tank at application temperature overnight.
That is a large part of what we do. Our R&D team develops new formulations every year and our pilot plant runs polyamide chemistry. Send us the substrates, line speed, service temperature and cost target.
Yes. We manufacture our own hot melt applicators from 1 litre bench units to a 100 litre bulk melter, plus PUR systems and a roll coater. The adhesive and the machine are specified together.
It depends on board quality, line speed and warehouse temperature. UPT-3773 for low-temperature high-speed lines, UPT-3128 where line speed varies, UPT-7448 for varnished or coated board, UPT-4753 for metallised PET. Send us the details and we will shortlist the right grade.
Our three plants supply customers across India and we are equipped to handle export documentation. Write to sales@upthotmelts.com with your destination and requirement.
We will endeavour to address queries promptly, and our team travels to customer plants for line trials and troubleshooting.

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